Mobile users spend 5x longer in messaging apps than on voice calls.
- Business Insider
Improve the service you offer your Customers through the use of technology. Our Digital Customer Care solutions are focused on helping you deliver a great and memorable service, regardless of which channels your customer chooses.Learn more
Today’s customers want their voices heard and problems resolved quickly and effortlessly whenever they reach out to brands regardless of whether it is through social, more traditional channels, on-line chat or via one of many dozens of types of messenger. And it doesn’t stop there - they want to switch channel mid-conversation too.Learn moreContact us now
The good old days of having onsite systems that only the IT group could comprehend and customer communication options limited to Monday to Friday business hours is just about over. With the growth in cloud technology and a single £300 laptop now able to produce the same results as a whole room of equipment a decade ago we have no choice but to keep up.Learn moreContact us now
We know the latest trends in technology and have extensive understanding of the pro’s and con’s of many dozens of contact centre, chat and messaging solutions. Couple that with our industry background and true understanding of both monetary (ROI) and customer-centric (CX) goals, and add to it our impartial unbiased advice and flexible approach and we will show you the right path forward.Check them out
With technology evolving so quickly it's not always known what’s just around the corner. That's why it’s a smart move to get expert advice on exactly what tech to choose and when. Our specialists are in direct contact with dozens of tech vendors, giving them unique insights and cost-savings which they can then pass on to you.
If you’re not offering your customers an easy way to engage with you, they will go somewhere else. It’s that simple. Let us drive your transition into a Digital environment - from understanding your customer persona and planning the best way to communicate through to choosing the most cost effective technology and rolling it out into production. We’ve got you covered.
A nice Business landingpage to showcase your business, services and products!